Reference

Terms & Conditions That Govern Your m02s Account

Q: Can I request a copy of the personal data m02s holds about me?

Yes. Email privacy@m02s.co with your account ID and a copy of your identity document. We will compile and send you a summary of your data within the statutory timeframe applicable in your jurisdiction.

These Terms & Conditions set out the rules under which you may open and use an m02s account, covering everything from eligibility and payment handling to account security…

Eligibility by Local LawUPI & Paytm Payment RulesAccount Security ObligationsDispute & Closure RightsGoverning Jurisdiction

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What These Terms Cover and Where They Apply

m02s Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on m02s.co you agree to be bound by these Terms & Conditions in full. We reserve the right to amend any clause at any time; we will notify you by email or via an in-app notice at least seven days before a

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material change takes effect. If you do not accept the revised terms, you must close your account before the change date. These terms are governed by and construed in accordance with the laws of the jurisdiction in which m02s holds its operating authority. Use of this
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platform, including deposits via UPI, Paytm, or PhonePe, is conditional on access being lawful in your region. Where local law restricts or prohibits participation, you must not proceed. We make no representation that our services are available or appropriate in all locations.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About Your Terms Query

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We handle your account data in line with our Privacy Policy and the obligations set out in these Terms & Conditions. Here is how each area works in practice.

Data Retention

We retain your account records, transaction history, and identity documents for the period required by applicable law. You may request a summary of the data we hold by contacting [email protected] with your account ID and a copy of your identity document.

Cookie Usage

m02s.co uses session and persistent cookies to keep you logged in, remember your deposit method preferences such as UPI or PhonePe, and measure how pages perform. You can manage cookie preferences through your browser settings at any time.

Account Security

You are responsible for keeping your login credentials confidential. We use encrypted connections for all sessions and require two-factor authentication for withdrawal requests above defined thresholds. Notify us immediately if you suspect unauthorised access.

Payment Verification

Deposits via UPI, Paytm, or PhonePe are matched against your verified account name before funds are credited. Withdrawals go through an identity check and typically clear within one to three business days depending on your bank or wallet provider.

Requesting Changes

To update your registered email, phone number, or payment method on file, log in and visit Account Settings, or contact live chat. Changes to identity documents require you to resubmit verification materials before withdrawal access is restored.

Who to Contact for Rights Requests

All data access, correction, or deletion requests under applicable law should be directed to [email protected]. Include your full name, registered email, and the specific action you are requesting. We will respond within the statutory timeframe in your jurisdiction.

Your Questions About These Terms, Answered

Common questions about how these Terms & Conditions apply to your m02s account, your rights, and how to act on them.

Yes. Creating an account on m02s.co constitutes your acceptance of these Terms & Conditions in full. If you do not agree with any clause, you should not proceed and must not use the platform.

No. We will notify you by email or in-app notice at least seven days before any material change takes effect. Minor corrections such as typographical fixes may be made without notice and will be dated at the top of the document.

If you disagree with an update, close your account before the change date and your existing balance will be settled. You may also submit a formal written notice via the Contact Us form with the subject line 'Terms Dispute' and we will review your case.

Your data is stored on secure servers in compliance with applicable law. We keep account and transaction records for the minimum period required by the jurisdiction governing our operations, after which data is deleted or anonymised.

Yes. Email [email protected] with your account ID and a copy of your identity document. We will compile and send you a summary of your data within the statutory timeframe applicable in your jurisdiction.

Payment details you use for deposits via UPI, Paytm, or PhonePe are matched to your verified account and stored in encrypted form. We do not sell or share your payment data with third parties outside of the settlement process.

These Terms are governed by the laws of the jurisdiction in which m02s holds its operating authority. Disputes that cannot be resolved through our support team may be escalated to the relevant regulatory or arbitration body as specified in the full legal document.

Terms & Conditions That Govern Your m02s Account

Reach Us About Your Terms Query

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Usage

Account Security

Payment Verification

Requesting Changes

Who to Contact for Rights Requests

Your Questions About These Terms, Answered

01 Do I have to accept the Terms & Conditions before I can use m02s?

02 Can m02s change these Terms & Conditions without telling me?

03 How do I formally object to a change in the Terms & Conditions?

04 Where is my account data stored and how long do you keep it?

05 Can I request a copy of the personal data m02s holds about me?

06 What happens to my UPI or Paytm payment details under these Terms?

07 What law governs these Terms & Conditions and where can disputes be resolved?

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