Reference

Privacy Policy for your m02s account

Your m02s account links Live Roulette, Dog House, wallet activity and support chats to one privacy record, so this policy tells you exactly what we collect and why.

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m02s Privacy Policy for your m02s account
CONTACT PATHS

Where to ask about privacy

Privacy questions need a clear route, not a maze. Use the channel that matches your request: account access, correction, deletion, cookie choices, or a payment record…

In-account chat Open chat after signing in when your question relates to account data, wallet history…
Privacy email Send privacy requests to [email protected] if you cannot access your account or want a…
Support ticket Use a support ticket for correction requests, cookie concerns, or copies of account data.
ACCOUNT SAFETY

How we handle account privacy

Our privacy work sits beside account security, payment checks and support records. We limit access to staff who need data for a clear task, such as verifying a withdrawal, handling a privacy…

Data we collect

We collect account details you provide, device data, session logs, payment references, cookie IDs, and support messages. For games such as Bingo or Fishing War, we may keep round records linked to your account.

Why we use it

We use data to create your account, keep login access secure, process wallet actions, confirm eligibility where local law permits, answer privacy requests, and investigate account activity that looks unusual or disputed.

Cookies and devices

Cookies help keep you signed in, remember language and region settings, measure site performance, and spot repeated failed logins. You can change browser cookie settings, though some account features may then work differently.

Payment records

UPI, Paytm, PhonePe and Google Pay entries are matched through transaction IDs, time stamps, amount values and account references. We use these records to reconcile wallet status and respond to payment privacy queries.

Retention periods

We keep data only for as long as needed for account operation, legal duties, dispute checks, security monitoring, and financial record rules. When retention no longer applies, records are deleted or made non-identifying.

Request handling

You can ask to access, correct, delete, or restrict certain account data. We first confirm ownership, then assess the request against account safety, payment records, local law, and any open dispute.

Privacy questions for India accounts

The answers below focus only on this Privacy Policy and your account data. They explain what we collect, how payment references are handled, how cookies work, and how you can contact us. For any request involving wallet records or login access, we will ask for enough proof to confirm that we are dealing with the account holder.

We collect the details you enter, such as name, mobile number, email, login credentials, device data, location signals, payment references and support messages. We use these to run your account and meet legal checks.

We use transaction IDs, time stamps, amount values and account references to match wallet actions with your account. We do not ask for your full payment app PIN, banking password, or private app login.

Yes. Contact [email protected] or raise a ticket from your account. We may ask you to confirm ownership first, then we will explain what data can be shared and any legal reason for limits.

You can request correction when your account details are wrong or out of date. Some changes may need verification, especially mobile number, email, payment identity, or records tied to withdrawals and dispute checks.

Cookies remember settings, keep sessions active, measure site performance, and help detect risky access attempts. You can change browser settings, but blocking some cookies may affect login, wallet display, and account security checks.

You can ask us to delete eligible account data. We may need to keep some records for legal duties, payment reconciliation, dispute handling, fraud prevention, or account security before deletion can be completed.

We may share limited data with payment processors, identity checks, hosting services, security tools, support systems, or legal authorities where required. Each sharing step is tied to account operation, legal compliance, or safety checks.

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